Privacy Policy

The company undertakes to abide by the responsibilities and requirements of the Personal Data (Privacy) Ordinance (hereinafter referred to as the "Ordinance"), and its employees must keep all personal data collected and/or stored and/or used by the company confidential, and are committed to Responsible for proper preservation and compliance with the responsibilities and requirements of the Regulations.

The purpose and method of collecting personal data is to comply with the laws of the Hong Kong Special Administrative Region (including the Estate Agents Ordinance and related bylaws and regulations) to verify the identity of the buyer and the seller, prevent money laundering and facilitate Kamson Property Agency Co., Ltd. or its associated companies or A subsidiary or associated company ("Kamson ") sells, provides services, registers and manages accounts to you and will:

• a. When signing the Referral Form for Valuation and Tenancy Management Services;
• b. When signing an estate agency agreement to entrust our company as your estate agent;
• c. When signing the provisional sale and purchase agreement/lease agreement;
• d. When subscribing to first-hand properties;
• e. When contacting the Company for enquiries or complaints;
• f. When participating in various promotions, competitions or lucky draws through the Company;
• g. When using the company's services (including intermediary services, etc.);
• h. When using or browsing our website

The following personal information is collected from you. If you do not provide such information, the company reserves the right not to provide you with services to avoid violating relevant laws and regulations.

Types of Personal Data Personal data collected by the Company include but are not limited to the following:

• a. Your name and occupation in both Chinese and English
• b. Information required to verify your identity, including copies of identity documents, numbers
• c. Contact phone/email address etc.
• d. Mailing or billing address
• e. Addresses of other properties owned by you
• f. Transcripts or recordings of your calls to our hotline
• g. Your emails or letters to the company
• h. Your account information, such as payment dates and information about your transactions
• i. Your preferences for specific properties and services

Accuracy and Retention of Personal Data The Company makes use of industry-wide practices and regulations as far as possible to verify the information provided, including checking the names and numbers on the identification documents of the buyer and seller/renter.

The company will destroy all personal data after collecting personal data for at least 5 years in accordance with the laws of the Hong Kong Special Administrative Region, unless the reason for holding personal data is also to comply with applicable statutory or contractual obligations or to investigate, detect crime, Except for the purpose of prosecuting suspects or obtaining your express consent to continue to use it, the company will only retain personal data for as long as it needs the data.

Security of personal data The Company believes that only employees who have a reasonable need to contact you to provide services for you or have a reasonable need for other work relationships can access your personal data.

We have a set of physical, electronic and procedural security measures in conjunction with the personal data protection requirements to protect your personal data.

Use of Personal Data The Company may use and analyze your data for purposes including (but not limited to) the following:

• Verify your identity
• Process your enquiries and provide you with progress/updates on the services you are inquiring about
• Provide you with services and deal with services you have used
• Assist you with enquiries about services, including surveys and Solve problems affecting service quality, handle any of your billing enquiries
• Issue bills to you about the use of our company's services
• Respond to your enquiries or complaints about our company's services
• Keep records for reference
• Any service of Kamson Promotion and publicity and direct marketing
• Assisting the company in preventing fraud or crime
• Tracking and collecting debts (including employing debt collection agents), managing credit
• Contacting you when necessary
• Disclosures required or permitted by law

Disclosure and Sharing of Personal Data The Company will keep all personal data held confidential, but may disclose data about you to the following parties:

• Kamson Property
• Bank
• Developer (applicable to first-hand property transaction)
• Debt collection or collection agency firms
• Law enforcement agencies, government departments, regulators, courts or other agencies required by law
• Professional advisors (including attorneys and auditors)

Collection of Personal Information Online The Company is committed to protecting the information provided by you, but due to the characteristics of the Internet, the Company cannot make a full guarantee. The company will not collect your personally identifiable information when you browse the company's website. The company will only record your browsing history, but the relevant information will only display part of your email address or geographic server address , and the pages you have visited, we will only use this information to compile general statistics on the website.

When you visit this website, the website will keep records to analyze the number of visitors and general usage of the website. Some of this information will be collected through "cookies" programs, which are files containing small amounts of information that are automatically stored in the Internet browser installed on the visitor's own computer for future retrieval by this website. "Cookies" collect anonymous collective statistical information and do not include personal contact information such as name, address, and telephone and email addresses. Currently, common browser versions all have the "cookie" function enabled by default. If you want to disable "cookies" or be notified of the use of "cookies", you can change your browser settings, but you may not be able to access certain parts of this website after making changes.

After the Company collects your personal information online, it will be stored in a secure database, which is protected by a firewall and separated from the Internet. Only properly trained and authorized staff can read these personal data and the company will not disclose your personal data to other organisations without your consent (except as stated in the Personal Data Collection Statement).

In order to provide visitors with more information and services, the company will link with other websites ("third parties"), these third parties will collect the personal information of the visitors (such as your name, telephone, email address), they will abide by their privacy policy when collecting personal information, and the company's privacy policy does not bind these third parties.

Access and Correction of Personal Data

• a. In accordance with the Regulations, subject to the exceptions stated therein, each customer has the right to do the following:
  • Check whether the company holds personal data about yourself and obtain a copy of that data
  • Ask the company to correct inaccurate personal data about yourself
  • Be aware of the company's policies and practices regarding personal data and be informed that the company holds the nature of personal data
• b. According to the regulations, the company has the right to charge a reasonable fee for accepting data verification requests
• c. Requests for verification of personal data, correction of personal data or inquiries about the nature of the data held by the company should be made in writing and sent by post to: Kamson Property Agency Limited, Shop 1B, No. 1 Queen, Sheung Wan, Hong Kong, in direct marketing. Our company intends to use your personal name, telephone number, fax number, email address and address for estate agency services (including primary/secondary properties) and other investment products promotions, but we cannot use your personal data in this way without your consent. The company intends to provide your name, telephone number and transaction address to the asset management, wealth management services and mortgage brokerage companies of Kamson Group for the purpose of promoting and/or providing investment wealth management or mortgage referral services. Your personal data cannot be used in this way without your consent. If you do not wish to receive direct marketing promotional materials from us regarding estate agents and/or other categories of products/services mentioned above, or do not wish us to disclose, transfer or use your personal data for the above direct marketing purposes, please call our Customer service hotline 28151362 or email to info@new2hk.com. Announcement of the Privacy Policy on the Company's Website This Privacy Policy may be revised from time to time, and all changes will be posted on the Company's website (English version is translated from Chinese by google translate, Chinese version prevails)